How do I set up Mangopay account?
We use Mangopay to process carer payments. Here’s how to set up your Mangopay account:
- From the Utmost Carer App, please click the Menu button and click on your profile picture
- Scroll down slightly and click “Add details for payments”
- Ensure all the details are correct on the Personal Information page, click next
- You are then required to upload a copy of your photographic ID (passport or driving licence). Please click the grey upload document box and either take a photo or upload the file from your phone
- If your passport is from outside the UK, you will also need to upload proof of address in the UK. (Once uploaded click next)
- Please enter your bank account details (note – these are not visible to us)
- Click complete and save
- You will receive an email to advise whether your account has been set up correctly
Note: The name on your photographic ID must match the name on your Utmost Care account. Also, please ensure your photo is clear and legible – it needs to be perfect or will not be accepted by Mangopay.
If you encounter any issues, please contact us at accounts@utmostcare.co.uk