Can I get paid in cash?
- No, you cannot accept payment in cash. Once you have created your service agreement and invoice, the client is able to pay you via the Utmost Care platform.
Off-platform and cash payments are not accepted and are liable to a placement fee of £2000+VAT, that the client will have to pay. In addition, both you and the client will subsequently be removed from the Utmost Care platform. Please see our terms and conditions for more information, specifically point 9.3.
If you have any concerns about payments, you can contact the carer support team via email – accounts@utmostcare.co.uk.